At h55, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it is shared with, and how we keep it secure. We believe that every Pakistani player who chooses h55 deserves full transparency about how their information is handled.
These six principles govern every decision we make about your personal information on the h55 platform.
h55 only collects personal data that is strictly necessary for operating your account, processing payments, and meeting our KYC and anti-money laundering obligations. We do not collect data for the sake of it.
All personal data held by h55 is encrypted at rest using AES-256 encryption. Data in transit between your device and our servers is protected by TLS 1.3. Your financial and identity documents are stored in isolated, access-controlled environments.
h55 does not sell, rent, or trade your personal data to third-party marketers. Your information is only shared with carefully selected service partners — payment processors, KYC providers, game suppliers — who are contractually bound to handle it securely.
You have the right to access, correct, port, and in certain circumstances delete the personal data h55 holds about you. You can submit a data request at any time by contacting h55 support. We aim to respond to all data requests within 30 days.
h55 does not keep your data indefinitely. Retention periods are defined by the purpose for which data was collected and by applicable legal and regulatory requirements. Gaming and financial records are typically retained for five to seven years post-account-closure.
In the unlikely event of a data breach that puts your personal information at risk, h55 will notify affected users without undue delay. We will also report the breach to the relevant supervisory authority within 72 hours of becoming aware of it, as required under our licensing obligations.
This Privacy Policy ("Policy") describes how h55 ("h55", "we", "us", "our") collects, uses, stores, and discloses personal data in connection with the operation of the h55 online gaming platform accessible at h55.cam ("the Platform").
This Policy applies to all individuals who interact with the h55 Platform, including registered players, visitors browsing h55.cam without an account, and individuals who contact h55 support. It covers all personal data processed in connection with account registration, identity verification (KYC), payment processing, sports betting, casino gaming, customer support, and marketing communications.
This Policy should be read alongside the h55 Terms & Conditions and the h55 Responsible Gaming Policy, both of which are incorporated into the overall agreement between you and h55.
Your Consent: By registering an h55 account or using any service on h55.cam, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the h55 Platform immediately.
h55 is the data controller responsible for the personal data collected and processed through the h55 Platform. As data controller, h55 determines the purposes and means of processing personal data and is accountable for ensuring that processing activities comply with the data protection obligations imposed by h55's international gaming licence and applicable data protection law.
h55 operates under an international gaming licence. The licensing authority may have access to certain player data records as part of its regulatory oversight functions. h55 will share data with its licensing authority only to the extent required by applicable regulatory requirements.
For any questions about how h55 processes your personal data, or to exercise your data rights, you may contact h55 via the support channels listed in Section 15 of this Policy.
h55 collects personal data from you directly (when you register, deposit, or contact support), automatically (through your use of the Platform), and from third parties (such as KYC verification providers and payment processors). The categories of personal data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality, CNIC number, passport number | Provided by you at registration / KYC |
| Contact Data | Pakistani mobile number, email address, residential address (city, province) | Provided by you at registration |
| Financial Data | JazzCash / EasyPaisa account number, bank account details, USDT wallet address, transaction history, deposit and withdrawal amounts in PKR | Provided by you / payment processor |
| KYC Documents | Scanned copy of CNIC or passport, selfie / liveness check image, proof of address document | Provided by you / KYC provider |
| Gaming Activity Data | Bets placed, games played, session duration, win/loss history, bonus usage, responsible gaming tool settings | Automatically generated by Platform |
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution, time zone | Automatically collected |
| Communications Data | Live chat transcripts, support emails, survey responses, complaint records | Collected during support interactions |
| Marketing Preferences | Email marketing opt-in/out status, preferred language, notification preferences | Provided by you / inferred from Platform use |
h55 does not collect sensitive categories of personal data (such as health data, political opinions, or religious beliefs) unless you voluntarily disclose such information during a responsible gaming interaction. Any such disclosures are treated with the highest level of confidentiality.
h55 uses your personal data only for specific, legitimate purposes. The principal purposes for which your data is processed are:
For each category of personal data processing, h55 relies on one or more of the following legal bases:
h55 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. h55 shares personal data only with the following categories of trusted partners, and only to the extent necessary for the stated purpose:
No Data Brokers: h55 does not share your personal data with data brokers, advertising networks, or social media platforms for profiling or targeted advertising purposes. Our marketing, where conducted, is limited to communications sent directly through the h55 Platform to users who have opted in.
As an internationally operating gaming platform, h55 may process your personal data in jurisdictions outside of Pakistan. When your data is transferred to a country that does not provide an equivalent level of data protection, h55 will implement appropriate safeguards to protect your data, including:
If you would like further information about international data transfers or the safeguards h55 has in place, please contact h55 support using the details in Section 15 of this Policy.
h55 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and regulatory obligation. The following general retention periods apply:
When your data is no longer required, h55 will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised data (which can no longer be linked to any individual) may be retained indefinitely for statistical analysis and Platform improvement purposes.
h55 takes the security of your personal data very seriously and has implemented a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction. These measures include:
While h55 employs robust security measures, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your h55 account credentials. If you suspect your account has been compromised, contact h55 support immediately via live chat.
h55 respects your rights regarding your personal data. Depending on applicable law and the circumstances of the processing, you may have the following rights:
You have the right to request a copy of the personal data h55 holds about you, along with information about how it is being processed. h55 will provide this information free of charge within 30 days of a valid request.
You have the right to request correction of any personal data h55 holds about you that is inaccurate or incomplete. For basic account details, you can update some information directly via your h55 account settings; for KYC-linked data, please contact h55 support.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent (where consent was the legal basis). Note that h55 cannot delete data it is legally required to retain (e.g., AML records and transaction history).
You may request that h55 restricts processing of your personal data in certain circumstances — for example, if you contest the accuracy of your data while h55 verifies it, or if you object to processing based on legitimate interests while h55 assesses your objection.
Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format (e.g., CSV or JSON).
You have the right to object to processing based on h55's legitimate interests. h55 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms. You have an absolute right to object to processing for direct marketing purposes.
To exercise any of these rights, please contact h55 support via live chat or email (details in Section 15). h55 will verify your identity before processing any data rights request. We will respond to all valid requests within 30 calendar days, and notify you if an extension is required.
h55 uses cookies and similar tracking technologies on h55.cam to ensure the Platform functions correctly, to maintain your login session, and to analyse Platform usage. The categories of cookies h55 uses are:
h55 does not use third-party advertising or retargeting cookies. h55 does not participate in cross-site tracking networks. You can control cookie settings through your browser, but please note that disabling strictly necessary cookies may prevent you from using certain features of the h55 Platform, including logging in.
h55 is strictly an adult-only gaming platform. The h55 Platform is not directed at, and we do not knowingly collect personal data from, any individual under the age of 21. h55 employs age verification procedures during the KYC process to prevent under-age individuals from accessing the Platform.
Under-Age Access: If h55 becomes aware that an individual under the age of 21 has registered an account, that account will be immediately closed, any balance will be returned (net of bonuses received), and all personal data associated with the account will be deleted within 30 days, subject only to any mandatory retention obligations under applicable AML law. If you are a parent or guardian and believe your child has accessed h55, please contact us immediately via the details in Section 15.
h55 strongly encourages parents and guardians to use parental control software to restrict access to online gambling sites. h55's own age verification procedures are rigorous, but no system is a substitute for active parental supervision of a minor's internet use.
h55 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new game releases, PSL and cricket season promotions, and other h55 Platform updates. We will only send you marketing communications where you have given your explicit consent during the registration process or at a later date via your account notification preferences.
You may withdraw your consent to receive marketing communications at any time by:
h55 will process your opt-out request within 5 business days. Please note that even after opting out of marketing communications, you will continue to receive transactional messages relating to your account (such as deposit confirmations, withdrawal notifications, KYC requests, and responsible gaming tool confirmations). These transactional messages are not marketing communications and cannot be opted out of while your account is active, as they are necessary for the operation of your account.
h55 does not engage in automated profiling for marketing purposes that produces legal or similarly significant effects on individual users.
h55 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, changes in applicable law, or changes in the h55 Platform. The most current version of this Policy will always be available at h55.cam/privacy-policy.
Where changes are material — meaning they could significantly affect your privacy rights or the way in which h55 uses your personal data — h55 will provide at least 14 days' advance notice by email to your registered address and/or by posting a prominent notice on the h55 Platform. For non-material changes (such as typographical corrections or restructuring without substantive change), the updated Policy will be published without prior notice.
Your continued use of the h55 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised Policy, you should close your h55 account before the effective date.
For any questions or concerns regarding this Privacy Policy, or to exercise any of your data rights as described in Section 10, please contact h55 via the following channels:
If you are not satisfied with the way in which h55 has handled a data-related complaint, you may escalate your complaint to the supervisory authority responsible for data protection in the jurisdiction in which h55 holds its gaming licence. h55 will provide relevant contact details for the applicable supervisory authority upon request.
This Privacy Policy was last reviewed in January 2026. Thank you for trusting h55 with your personal information . We are committed to protecting your privacy and handling your data with transparency and respect.
Now that you understand how h55 protects your privacy, join Pakistan's most trusted cricket betting and casino platform — with encrypted payments, secure KYC, and full transparency in every transaction.
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